Privacy Policy

Time AI values user privacy and handles personal data responsibly and transparently, in line with Brazil’s LGPD (Law No. 13,709/2018) and other applicable regulations. This Policy explains, in general terms, how personal data may be collected, used, stored, and shared across our services and integrations — including but not limited to platforms such as Strava, Garmin, Google Fit, etc.

Time AI acts as the Controller of personal data processed in our services and integrations. For privacy-related matters, please use our dedicated channel: privacidade@timeai.com.br.

1. Principles and legal basis

We follow the principles of purpose limitation, necessity, adequacy, security, and transparency. This document is informational and may be updated as our services or legal requirements evolve.

2. Data collection

We may collect data through different means, including but not limited to:

• User authorization via third-party APIs (e.g., Strava, Garmin, Google Fit);
• Registration, contact, support, or research forms;
• Use of our platforms and automated integrations (technical logs);
• Cookies and similar technologies for analytics and performance.

Examples of data (non-exhaustive):

• Identification (name, ID, and other information you provide);
• Training/health data (distance, pace, heart rate, duration, calories, approximate location);
• Technical data (IP address, device, browser, date/time).

3. Purposes of processing

Data we collect may be used to:

• Provide, maintain, and improve services, automations, and integrations;
• Process, analyze, and display training/health information as authorized;
• Keep historical records of activities and performance metrics;
• Generate statistics, reports, and aggregated/anonimized insights;
• Develop and test features and integrations;
• Ensure security, fraud prevention, and legal/contractual compliance.

4. Storage and retention

Data may be stored in Brazil or abroad with reasonable security measures in place. Retention lasts for as long as necessary for the purposes described or to meet legal obligations, audits, historical needs, security, and operational continuity.

5. Data sharing

We may share data, among other cases, with:

• Integrated platforms authorized by the user (e.g., Strava, Garmin, Google Fit);
• Vendors/partners providing technology, hosting, storage, or security services under confidentiality;
• Authorities when required by law or a valid order;
• Corporate transactions (merger, acquisition, restructuring), subject to confidentiality obligations.

6. Security

We implement technical and organizational measures (including encryption, authentication, access controls, backups, and auditing). Despite our efforts, no method can guarantee absolute protection against all risks.

7. Data subject rights

Individuals may request, among others:

• Confirmation of processing;
• Access, correction, deletion, or anonymization of data;
• Portability and withdrawal of consent, as provided by the LGPD.

8. International transfers

Data may be processed or stored outside Brazil with appropriate safeguards and in compliance with applicable laws.

9. Cookies

We may use cookies for authentication, metrics, and user experience improvements. You can restrict cookies in your browser, acknowledging potential impacts on functionality.

10. Updates

This Policy may be modified at any time. The current version will remain available at this address.

11. Business purpose

The integrations and data processing described in this Policy are intended for the corporate and operational use of Time AI and its enterprise clients as part of their business activities.